atlanti.ai
Talk to us

A sales team that never loses a lead

Chat, calls and analytics in one system. The AI agent answers customers on WhatsApp and by phone within 35 seconds — day, night and in Kazakh.

Agent online · tap to talk
Message on WhatsApp

Client case

Four times — WhatsApp sales growth in 3 months

Baby products, Kazakhstan · WhatsApp + amoCRM

Since June, Atlanti's AI agent has answered shoppers on WhatsApp. In September it ran half of all conversations on its own — from the first message to a placed order. Orders on the two channels grew from ₸2.4M to ₸11.1M a month.

Orders by month, ₸ million

Orders on two WhatsApp channels: June ₸2.4M, July 5.9, August 10.8, September 11.1. The share of orders from conversations the AI ran on its own grew from 11% to 52%.048122.411% AI shareJun5.97% AI shareJul10.812% AI shareAug11.152% AI shareSep
  • AI on its own
  • AI started, manager closed
  • Managers
  • Other
September is the 1st to the 29th. From the client's amoCRM and the Atlanti platform.
  • 52%

    of September sales came from conversations where no manager wrote a word

  • 32 s

    median agent reply time; 99% of replies in under 5 minutes, day and night

  • 62% / 39%

    of new shoppers ordered from the agent vs from managers — on the same days

  • ≈10×

    fewer messages written by managers — the time went to website leads

With other clients

trucks sold from the agent's leadsOrbis, truck dealer
~10
WhatsApp bansofficial WhatsApp Business API only
0

Trusted by

  • Samruk-Energy
  • ZAF

What we found in our clients' data

Two things that cost businesses money every day

Finding 1

×2

the conversion when you reply within 5 minutes instead of 2 hours

Working hours, 10:00–20:00, are the busiest — but customers write and buy until 3 a.m. A business on a normal schedule loses 25–40% of revenue simply because it answers in the morning.

The agent answers right away, at any hour.

Customer messages by hour of day. Managers' working hours, 10:00 to 20:00, are the busiest, but customers keep writing after 20:00 and the flow only drops around 03:00. Messages between 20:00 and 03:00 arrive when no manager is there.managers' working hoursrevenueis losthere00:0006:0010:0015:0020:0024:00
Schematic

Finding 2

~25%

of sales come from customers who went quiet

When leads pile up, managers move on to new customers and write to the quiet ones late, or never.

The agent goes back to every one of them — with a WhatsApp message and a call — and does it on time. When you follow up matters almost as much as whether you do.

Based on Atlanti clients' conversations, 2026.

Chat, calls and analytics — in one system

Others sell a messenger bot, a calling robot and an analytics service separately. With us, one agent takes the customer through every channel, and you see every conversation.

Chat

WhatsApp, Instagram, Telegram

The agent answers and qualifies.

Calls

Inbound and outbound

The agent calls back whoever didn't reply.

Analytics

Every chat and call

See where sales are lost (QA).

Sales agent

Answers, qualifies, brings back quiet customers, hands over the ready ones.

Support agent

Answers from the knowledge base, opens a ticket in the CRM, notifies the owner — 15–40 requests a day per line at a current client.

Quality control (QA)

Audits 100% of managers' calls and chats.

One story — from first message to report

Aidana asked about a baby stroller

Let's follow one customer through chat, a call, payment and analytics — the way the platform sees them.

Example · name and amounts are illustrative

  1. Chapter 1

    The lead goes cold

    Aidana wrote at 21:47 — a manager saw it in the morning. The reply came 12 hours 45 minutes later, and two follow-ups went unanswered. While the business sleeps, the customer buys from whoever answered first.

    A
    Aidana
    asked about a baby stroller
    Monday
    Hi! Is the Anex stroller in stock? How much is it?
    21:47
    Tuesday
    Hello! Yes, ₸189,990
    10:32
    no reply from the customer
    Day 2
    Still interested?
    12:05
    Day 4
    Hello! Are you still looking for the stroller?
    09:41
    no reply
    Conversation dead · −₸189,990
  2. Chapter 2

    The agent calls

    The voice agent speaks the customer's language — Kazakh, Russian, or both in one conversation. The call picks up where the chat left off: the agent remembers what Aidana asked and, instead of a discount, offers an alternative that answers “too expensive”.

    a
    Outbound call · Aidana
    Atlanti voice agent
    1:47

    Agent
    «Aidana, hello! You asked about the Anex stroller — I've picked a couple of options…»

    Customer
    «Yes, I need one, but it's getting expensive…»

    Agent
    «I understand. There's the m/type — same frame, a kilo lighter, ₸149,990, and until Sunday a rain cover comes free…»

  3. Chapter 3

    The purchase

    The agent returns to the same chat and sends a payment link. A lead that would have died on Monday becomes an order — the money stays with you, not a competitor.

    A
    Aidana
    Atlanti agent in the chat
    Friday
    Aidana, as agreed — the m/type in your colour is in stock. You can pay by link:₸Payment linkAnex m/type — ₸149,990
    11:29
    Thank you! Paid 😊
    11:33
    Paid ✓
    Order created in CRM · ₸149,990
    Sale recovered · +₸149,990
  4. Chapter 4

    What you see

    This is how the platform sees each of your thousands of customers: the whole journey — chat, follow-ups, call, payment — and conclusions on every conversation. Every number in a report opens down to a conversation or call like this one.

    A
    Aidana
    Almaty · returning customer
    Paid
    1. WhatsApp message · Mon 21:47
      unanswered for 12 h 45 min
    2. 2 follow-ups · Wed, Fri
      no reply
    3. Agent call · 1:47▶ recording
      offered the m/type instead
    4. Payment · Fri 11:33
      order · ₸149,990
    What we know
    child ~2 years oldAlmatyprice-sensitivereturning customer
    Call goal reached
    ✓
    “Too expensive” handled
    ✓
    Tone
    positive

How it works

  1. Lead

    Ads, website, Instagram — day or night

  2. WhatsApp

    The agent replies in 35 seconds and qualifies

  3. Customer goes quiet

  4. Follow-up

    A WhatsApp message

  5. Agent calls

  6. Ready to buy

  7. Deal and quote

    In amoCRM / Bitrix24

  8. Manager

    Calls only the hot ones

Managers call only the people ready to buy.

An “80%” agent doesn't save money. It scares customers away.

We started as a chatbot builder. An agent assembled there works, at best, at 80% of a good manager: it makes mistakes and misses details — and those small things are exactly where buyers leave.

So we train every agent ourselves, on your business's real conversations. And we aim higher than “as good as a manager”: in every case the agent does more than is expected of it.

The same question
Hi! Can you get the stroller to Shymkent by Saturday? It's a gift for my sister.

Builder-made agent

Hello! Delivery across Kazakhstan takes 3–5 business days.

  • ignored the deadline
  • offered no solution
  • customer went to a competitor

Atlanti agent

We'll make it! Express delivery gets it to Shymkent on Friday by 18:00. Shall I gift-wrap it and add a card? I can place the order right here.

  • heard the deadline
  • offered express
  • offered what wasn't asked for
  • ~80%Builder

    Mistakes and missed details — customers leave

  • 100%Good manager

    Does what's needed

  • 150%Our bar

    More than needed — in every single case

  1. 01

    We analyse your conversations

  2. 02

    We write the spec

  3. 03

    We train the agent

  4. 04

    We launch in stages (≈ a month)

  5. 05

    Every week we review conversations and improve

We don't sell a tool. We build an agent for your business and answer for the result.

Runs on your own servers

For banks, state companies and holdings: the agent and analytics run inside your perimeter, and data never leaves your infrastructure.

  • On-premise deployment, including air-gapped environments with no internet access.

  • Our own speech recognition and synthesis models for Kazakh and Russian.

  • Data stored in Kazakhstan.

Already running in a large bank's closed perimeter.

Discuss on-prem

Integrations

Official Meta Tech Provider

CRM & inventory

  • amoCRM
  • Bitrix24
  • MoySklad

Channels

  • WhatsApp Business API
  • Instagram
  • Telegram
  • Telephony

Pricing

We don't sell access to a builder. The price includes analysing your sales, training the agent and improving it continuously.

Start

190 000 ₸

per month

  • 500 conversations a month
  • 300 voice agent minutes
  • 1 channel of your choice
Talk to us
Popular

Growth

390 000 ₸

per month

  • 2,000 conversations a month
  • 1,000 voice agent minutes
  • All channels: WhatsApp, Instagram, Telegram, telephony
  • Campaigns to dormant customers and promotions
  • Full reports and recommendations
Talk to us

Scale

from 890 000 ₸

per month

  • Volumes and SLA to fit the task
  • Integrations with your stack
  • A dedicated implementation team
  • Available on-premise
Talk to us

Pay for results

A fixed base plus a bonus for every sale. Agreed individually.

Talk to us
Quality control (QA)
190 000 ₸ per 1,000 calls
Implementation and agent training
Quoted after we analyse your conversations — depends on scope

Prices exclude VAT. Yearly billing — 15% off.

Team

Founders from Meta and Amazon. Astana Hub resident.

We work with every client personally, for the long term.

Questions

How are you different from bot builders?

A builder gives you a tool and leaves the setup to you. We analyse your real conversations, write a spec, train the agent and improve it every week from its conversations. In our experience a builder agent performs at best at around 80% of a good manager; our goal is 150%.

Why not let us set up the agent ourselves?

That's where we started. What makes an agent good isn't its settings but the work with your data: what customers ask, where they go quiet, what convinces them. We do that work ourselves — and answer for the result.

How long does launch take?

About a month. We analyse conversations, write a spec, train the agent and launch it in stages. After launch we review conversations every week and keep improving it.

Will our WhatsApp get banned?

We work only through the official WhatsApp Business API and are an official Meta Tech Provider. Our clients have had zero bans.

Does the agent understand Kazakh?

Yes. The agent writes and speaks Kazakh and Russian and understands mixed Kazakh-Russian speech. For calls we use our own speech recognition and synthesis models.

What if the agent makes a mistake?

The agent answers from your knowledge base. If a question goes beyond it, or the customer asks for a person, the agent hands the conversation to a manager with the full history. We find mistakes in weekly reviews and fix them.

Where is the data stored?

In Kazakhstan. For banks, state companies and holdings, the agent and analytics can run inside your perimeter — then data never leaves your infrastructure.

Can it run on our own servers?

Yes, including air-gapped environments with no internet access — it already runs that way at a large bank. We'll go through your security team's requirements before the project starts.

Find out how many sales you lose at night and to quiet customers

A free review: we'll analyse 200 of your WhatsApp chats and show you where the money goes.